Our Dental Practice

Wednesday 14th July 2021

IMPORTANT ANNOUNCEMENT

Throughout the pandemic we have done everything possible to protect our staff and patients ensuring the practice is COVID safe whilst still providing the best care and service possible with all Government guidelines followed.
However with the current covid situation in Torbay and the nature of dentistry and the service we provide, we feel it is not the right time to ease our safety procedures on 19th July.

On Monday we will continue to follow our current procedures and feel at this time this is the best and safest option for staff, patients and our community.

Thank you for understanding and supporting us through this difficult time.

 

Monday 6th July 2021

We cant believe that we have been back in the practice for just over a year after the initial March 2020 lockdown. We have been working really hard to ensure the practice is Covid safe whilst still providing as close to a normal patient friendly service as the regulations allow. We will continue to carefully monitor the information and will of course share any changes with our patients. We would like to thank everyone for following the regulations and enabling us to keep providing care to our patients.

 

Wednesday 6th January 2021 – WE ARE OPEN

The Government has specified that all routine and urgent medical and dental appointments should go ahead during the current lockdown. Your routine dental appointment is important for your health.

Please call the Practice to book your appointment if you are due or if you have any dental worries.

The practice operates very strict covid secure procedures to keep all our patients and staff safe.

Wednesday 4th November 2020

We are still open!
We just wanted to let you know following government guidelines the practice continues to be open during this latest lockdown. Please be assured that the practice is COVID secure and we are following all the necessary protocols and procedures. Prevention and the safety of our patients and staff is paramount. If you have any questions please don’t hesitate to call and if you have an appointment booked it will stand unless you hear from us. Reception will call you ahead of your appointment to confirm and give you information about your visit.

 

Wednesday 9th September 2020

We are very happy to be seeing our patients again and getting back to a bit of normality!
This week we welcome back our lovely hygienists. If you require a hygiene or routine appointment please call reception on 01803 298032 and we will be delighted to make an appointment for you.

 

24th June – Please book your routine examination

We are now fully open. If you have missed, or are due your routine examination please call Reception on 01803 298032 in office hours.

We have updated our protocols, invested in new PPE  and equipment and are fully trained in cross infection. Rob and the team look forward to welcoming you all back.

 

15th June 2020 – We are open!

We have updated our procedures, we are wearing lots of PPE  and have a new appointment system but it’s still the same great team providing the very best dental care.

Please do not attend the surgery unless you have been given a new appointment and have been pre-assessed. We are dealing with all our emergencies and outstanding work but will be in touch with you all very soon to re-arrange all appointments.

If you have any dental issues please call us on 01803 298032 between 08.30-17.00.

 

8th June – Update

We just wanted to provide a quick update. The practice remains closed until we are able to obtain the correct PPE to keep our patients and staff safe. We will then get in touch with patients, prioritising emergency procedures first, before we return to providing all routine care as soon as we possibly can. Please do not attend the surgery until you have been pre assesed and told to do so. If you do have severe pain, swelling or bleeding please call the surgery on 01803 298032 leave your name and number and we will return your call.
We look forward to welcoming all our patients back very soon, but we are sure that you will understand that this has to be in a safe and organised way.

 

29th May – Reopening Announced

We are very pleased to hear that Dental Practices can begin to reopen from 8th June.

We have spent time over the last 10 weeks  to prepare for our reopening. However it will not be a straight ‘back to normal’ return.

We have always taken the safety of our patients and staff as paramount importance and will be adopting all new procedures and PPE to ensure that this continues. Due to social distancing and new guidelines our initial capacity to see patients will be reduced. Please be patient as we prioritise your care.

PPE continues to be in short supply, and at the beginning of lockdown we donated our surplus to Torbay Hospital and Marie Curie Nurses. We have procured some PPE but we are waiting for back orders of more stock to arrive.

We are very aware that many patients have been in pain and discomfort and we will be in touch with you to offer you appointments at the end of next week. We will also be commencing our much needed routine work as soon as we possibly can.

Please only call the surgery this week if you are experiencing pain, swelling, bleeding or trauma.

Please do not attend the surgery unless you have an appointment.

We hope to see you all very soon.

Rob & the Team

 

 

 

NOTICE TO PATIENTS 

As of Monday 23rd March this practice has been forced to close due to the Coronavirus outbreak. ALL routine appointments are cancelled until further notice.

If you are an exsisting patient of the practice having been seen within the last 2 years and require emergency advice, please call the practice on 01803 298032 between 8.30 and 5.00 for advice. Please check this website and our facebook page for further updates. 

We look forward to welcoming you all back soon. Take care.

Rob and team.

27/3/20

The British Dental Association has provided the following information link for patients about routine appointments whilst dental practices are shut due to Coronavirus.

https://bit.ly/3duqMvm

 

23/3/20
It is with sadness that as of today Monday 23rd March the practice will be closed apart from emergency treatment. We have done our best to continue in these difficult times, but we have taken the latest advice from the professionals and we want and need to ensure the safety of our patients and staff. If you do have an emergency call the usual practice number 01803 298032 and we will call you back. Things are changing daily and we will update the website, facebook and the practice answerphone where necessary. We hope all our patients keep safe and well and we hope to see you all soon.

12/3/20 The NHS is well prepared for outbreaks of new infections and has put in measures to ensure the safety of all patients and NHS staff while also ensuring services are availble to the public as normal.
Things are changing daily and whilst we do our best to update our website and social media please check online at gov.uk and http://nhs.uk
for the most up to date advice on your travel and contact history and the latest COVID-19 information before attending the practice.
 
11/3/20 COVID-19 CORONA VIRUS
We continue to keep up to date with all the latest information with regards to COVID-19 or Corona Virus.
You will notice on entering the practice that we have hand sanitiser for your use before you enter the practice addtionally full handwashing facilites are also available. Please do not enter the practice if you have not sanitised your hands, been in contact with anyone suffering with or confirmed with the virus, have recently returned from a high risk area or if you are feeling unwell or have any symptoms linked to the virus and call 01803 298032 to rearrange your appointment. We may also ask you additional questions at your appointment.
We always have thorough infection control procedures at the practice and will be carrying out additional checks and cleaning procedures. It is important that we all work together as much as possible and we thank you in advance for your cooperation. If you are concerned about symptoms you have or you have recently returned from an affected are or been in contact with someone who has please call 111 for further advice.

 

Millbrook Villas has been a long established dental practice in Torquay and is owned and run by Dr Robert Price.

 

 

Rob is supported by his experienced team, which includes two hygienists. The team provides a service dedicated to the prevention and treatment of dental disease and promotion of oral health.

Using the best materials and techniques Rob and his team strive to provide excellent dental care for all the family and offer a comprehensive range of treatments.

The practice has been awarded the British Dental Association Good Practice Scheme every year since 2009.

The practice is conveniently located in a quiet residential area close to Torquay seafront and has off-street parking.

We offer a comfortable waiting room with reading material available, we will however, try not to keep you waiting for your appointment.

We have a ground floor surgery for people with disabilities or mobility issues.

For adults, dental care is on a private basis.  Our patients are given the opportunity to join a private dental scheme with Denplan to help spread the cost of dental care. Details of the dental plan and the current private fees are available from our receptionist.

Website updated 24/6/20

Company Information

Millbrook Villas Limited registered in England No: 08385156

Registered office: Wessex House, Teign Road, Newton Abbot, TQ12 4AA.

Director: Dr Robert Price.

 

Data Protection
Patient confidentiality is taken very seriously at our practice.  We follow strict guidelines to ensure that all information about our patients is treated with the strictest of confidence in accordance with our practice policies.  If you would like access to your notes, a copy of our policy or further information about Data Protection & GDPR please ask at reception.

Policies and procedures
The practice has many policies and procedures which we are both required to have and to help us run the practice effectively and to provide the best care that we can for our patients. If you would like information on any of our policies or procedures please ask at reception.